I would like to thank Jason for all his help and prompt communications on my recent purchase. I saw the guitar that I liked and Jason quickly got back to me over email, answering all of my concerns and sending me detailed photos of the guitar and assuring me of the service and warranty of offer; which gave me confidence in my purchase. I placed an order for a Yamaha LS16M ARE, which was ex display and marked up at £400, which I think was a steal from the usual £555 RRP. The guitar arrived safely, with a next day courier and upon inspection was in A1 condition. Understandably I was a little apprehensive about purchasing ex-demo / unseen, but the guitar is perfect. I also note that Sheehan's set up all their guitars before sending them out and offer a 5 year warranty, I've yet to see another firm offering such a high level of warranty / service. I recommend that you get your guitar set up to ensure the best playability. The action on the guitar is very nicely set and the neck has a nice level of relief dialled in, so it's great to play; with Barre chords being very comfortable. This is also aided by the comfortable slim profile neck on the guitar, so I would recommend this guitar for those with an intermediate budget. I have always felt that Yamaha offer alot for the money and to be honest I preferred this to some other well known american brands that I tried costing twice as much, which I note offer fretboards made of a compressed paper composite, laminate back and sides and high american labour costs. (personal choice here of course, but I have my preference). I'm very pleased with my all solid Yamaha LS16M and for the price I paid for it, it's hard to believe that there are such quality all solid materials, such as Mahogany, Engleman Spruce and Ebony. In summary, great purchase, great price and great store.... well done guys and thank you.