From the intial view of the website to delivery was excellent. Although I haven't had a chance to put the unit up yet, initial inspection shows a piece of kit that has been well thought out. The flex poles are of high quality and the two uprights and cross spa are very good (walking pole type locking on the uprights and a tab clamp similar to a camera tripod on the cross spa. Webbing straps are of a good weave and run smooth. The groundsheet material is of the plastic weave type and again of good quality. Stitching is good with reinforcement where needed. A nice touch is reflective filament in the guy ropes and some of the tabs on the shelter. Overall I am very impressed and look forward to using it.