I originally ordered this on Monday, hoping to get the checkpoints done by reset. In the past, usually i had been contacted within a few hours and had the service done in a few hours. It took about 48 hours for me to get contacted by a sherpa. HOWEVER...within moments of me being contacted, I got a notification that my account had been logged into, and within a few hours the service was accomplished. Quick and Professional on Caster's (the sherpa) end. Out of the maybe dozen times that I've used this service, this is the only time where it took anything longer than a half day from the point of me paying for service for it to be completed.