It's hard to believe a 5 star review but I can say that I've never had a bad experience using Sherpa. I mostly use them for doing Raids and I always have a fast response as well as great communication and service. Even so far as to have someone give me a call to help me submit what I needed to do an order. The only minor complaint I could possibly say is that you should remember your gameplay settings incase the player that is playing for you forgets to set it back. This has only happened once or twice but it still helped me in the long run. Either way these guys get the job done and have excellent customer service. They've earned their 5 stars from me. =)