Short summary: If you use this company and the mover damages your property you will receive no compensation and the blame will be on YOU, the customer. I have booked a driver with van from this company to move some of my belongings including a piece of furniture. The driver was really late, but I can understand that. On arrival my furniture piece was severely damaged. I told them about it and how inacceptable it is for a moving company to destroy furniture items. What they did is try to blame ME in all sorts of rude and immaginative way. They told quite rudely me there is no proof that they damaged the item during the transport and that maybe I had damaged it before the transfer. Makes total sense, right?? You pay for a moving company to move your furniture, they destoy it and then the fault is yours. They told me to send them an email with a receipt of the furniture item to get a refund. I did and they told me again that the item might have been already damaged prior to transport so they were not going to refund me. I then send them photographic evidence taken the same day prior to the move showing the item in perfect conditions. Since they finished the available excuses the only thing they could do was ghosting me. I sent follow-up emails but they stopped replying. I didn't receive any refunds or apologies from them. I contacted the company's customer service as well who very helpfully simply told me to solve the issue with the driver. I told them the driver was not being collaborative and just kept blaming me for the damage so they told me to contact the police instead (!!). Extremely unprofessional company!!! I would highly suggest anyone not to book transports or movings with them if you don't want any issues or damages.