The only reason why i'm giving this company a 2-star review is because I got my car shipped and delivered to me-finally... I would not recommend shipping your car through this company. Let me just start off saying that I needed my car to be picked up and delivered by a certain date due to being a new servicewoman. I chatted with Kevin Washington telling him my needs and he assured me that he could get my car on a carrier by my specified date.. Once I gave him my card information, I couldn't reach him- he wasn't answering any of my texts, calls, and/or emails, it was like this company took my money and ran. On another note, my car was not picked up by the NLT date and instead of Kevin telling me that my bid was too low and suggesting that I up my offer by a couple hundred so that I could get my car pick up and shipped quicker, he just kept telling me that the price is fine and that they are still searching for someone.. I couldn't take it anymore and finally got ahold of another representative and he told me that he would do anything to help get car shipped asap and within a few hours he up my bid by a couple hundred and found a carrier. If it wasn't for the help of this other representative, I would've still been waiting on my car to get picked up and shipped. Don't go through this company and if you do, do not speak to Kevin Washington he was no help.