First off, the company had good intentions, but failed to perform up yo their promised standard. Most of the Brokers that contacted me do not want money up front until the car was delivered. I paid in full ahead of time, thinking that was the best way to do it for me; it was Christmas time and I had to know exactly how much money I was spending. The company had several authorizations against my debit card that were taken care of and did fall off but the authorizations were not what I had expected nor authorized. The amount that I paid was one thing, but I never knew about a $100 pre authorize charge, which appeared twice and later fell off after Christmas. The original authorization also appeared twice, dwindling my available balance on Christmas Eve! All that is just simply policy and accounting that seems to be in need of improvement. But the worst was yet to come. Their driver failed to pick up my truck on the date he was supposed to and I had to call again to my broker to see where my vehicle was. They had said they would get another person, of course several days later. Then I got a call from the original driver whom they said they fired and he brought me my vehicle. He brought my vehicle using a 48 foot long trailer which I also said I did not want. I specifically said they would need a flatbed. He had nowhere to turn around and got stuck; I spent my whole morning helping him get out and eventually used my own car to pull his tow truck vehicle out of the mud. The tires on his dually were bald and his long trailer hung over the side of my hill. All this plus getting my vehicle many days later than promised is the reason I cannot recommend the company.