Absolutely awful customer service skills! I would not advise anyone to order from this website.
I placed two orders (of the same item) one after the other. Both times my order was cancelled after about 4 days of them taking the payment. In both emails they stated that the item I ordered was out of stock when I ordered the item? Why would you take someone’s money knowing the item was in stock.
I actually received an email regarding the second attempt of reordering today. I then decided to speak to someone on their website live chat regarding this who said that the item was out of stock and is now back in stock and that their stock is checked every 24hrs? Which is obviously a load of rubbish. They offered me no solution no chance to keep my order and send it out today. No compensation, and to top it off the agent I was speaking to ended the live chat abruptly.
Complete shambles!
5 years ago
Shoeaholics.com has a
2.1
average rating
from
140
reviews
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