Don't buy from this company, they treat their customers very poorly. Seduced by their black Friday advertising, I bought a pair of boots as a Christmas present. It turns out that they don't fit, but Embassy London won't accept a return because 28 days have passed since I purchased them and it was outside their extended Christmas returns times. OK, I made a mistake in that I didn't notice that small print on the website when I purchased the boots. But considering the boots were only taken out of the box for the first time 2 days ago, and given that it is Christmas, you would have thought that some goodwill might be in the air. But no, they are just not interested. That is no way to treat customers and build loyalty! All I can say is that if they are not interested in my custom, then they won't get any more of it. For a start, the two pairs of expensive shoes I was considering for me and my best man for my upcoming wedding will now be sought elsewhere. Ultimately, it's their loss and if even one potential customer changes their mind about buying after reading this review, then the cost to Embassy will have far outweighed any potential inconvenience of accepting this return.