Item was delivered to location other than stated on order form at time of purchase. I emailed embassy customer service.. a reply came back of which was very condescending and embassy took no responsibility at all with no apology nor remedy to rectify the situation! They decided to blame me for putting my address in wrong on the “DPD App”… that would be the DPD app I don’t have And didn’t order on!.. I replied that the address was on the order form so there is no way that I was to blame.. so they then decided to blame DPD!! Again with no appologies or way of rectifying the situation.. whoever replies to the customer service emails for embassy needs sacking as their customer service skills are minus zero!