I have mixed feelings on the service from Shoes International. I ordered some shoes on behalf of my mom (which we can only find on this site). I placed the order, with no notification that the stock was unavailable. The order went through with notification of a reasonable lead time. I then received communication saying that there was no stock, and that the factory would have to do a special run to make the shoes - This would delay the order by 10-12 weeks. They were committed, and the order arrived correctly, so that was good. If I buy again from them, I'll definitely first check if stock is actually available, and not take what the site indicates.