Horrible and misleading company. They are scammers out of China who will post incredibly beautiful shoes, at ridiculously low prices and then send you whatever is in their warehouse because they know you can’t do anything about it. Especially if you pay via PayPal - they’re protected from disputes because their “policies” state you must pay to ship your items back to them in order to get a refund. The problem is Joy Shoetique “pretends” they’re a UK and American company on all of their materials. I placed 2 orders in one day (3 pairs of shoes). I use PayPal to protect my credit or debit cards from being compromised. The first order came (2 pairs) and both pairs were ridiculously too small, and the third pair came and wasn’t even what I ordered. The best they would do is send me 20% of my money back unless I wanted to pay to ship them back to China (which costs more than the shoes). I chose to get 20% back (which they didn’t even do - my order was $82 and they refunded me $8.89). Then the 2nd order arrived before I had a chance to cancel, and it wasn’t even the pair I ordered! Same issue - If I want to pay to send them back to China I will get a refund. I highly recommend everyone stay away from this company. If you don’t you will probably be sorry.