Hi there
Your delivery costs are the most when reviewed with your competitors. Almost double. Perhaps review your courier service?
Your system doesn't keep correct records of stock. (Paid for 2 bottles of Glenmorangie Ealanta and you only had one unit.)
Due to the currency exchange from South Africa and conversion commissions when paying the credit back, which also seems less than it should have been, a bottle that I purchased for 150 pounds landed up costing me R4400 add the 14% vat on my end and total cost was just over R5000. (285 pounds or there abouts)
Clearly this investment will take 5 years before braking even at least if I'm lucky. If the two bottles had been supplied, no refund commissions involved and the extra costs split over two bottles, this would have been fine as planned.
I don't think I will be purchasing from your site in the future.
Also, being a prominent member of the whisky society in South Africa, the 7th biggest whisky market, I don't think I will be recommending your website for purchases from South Africa.
Thomas
thomas@psit.co.za
10 years ago
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