Delivery sent to billing address. Fair play, might have been me but website would not accept a different delivery address. Eventually it did. Then confirmation email showed delivery was going to billing address at about 3.30 am. Sent urgent email (4am ish) saying, NO, please send to this delivery address. Next day email saying dispatched- nothing about my email so 3 email and 3 phone calls, no response. Then 9 pm , response- nothing to be done, order gone out. Nobody answers the phone! Worst service i have ever had. The £165 whisky arrived at billing address. I now have to get it to the birthday boy - late. Necer again!!