I wanted to take a moment to thank you and share my experience with this company. I recently placed an order for a phone at ShopiOSx Beverly Hills location on 5/23, but later received a notification from Heather that the product was out of stock. She quickly resolved the issue by switching my pickup to San Diego, but since it was too far for me, she went above and beyond by delivering it to me for free on the same day. I was truly amazed at how efficiently and professionally she handled the situation. I must say that the prices are much cheaper than those on StockX, eBay, and Mercari. I also found the website to be user-friendly, and the delivery was prompt and on time. Although there was no physical slot on the phone for the eSIM, it was not a problem as I contacted my carrier for assistance. Despite some negative reviews, I am extremely satisfied with the product and the overall shopping experience. I would highly recommend Shopiosx to anyone looking for quality products and excellent customer service. Thank you once again for your outstanding service. Tip for consumers: Their customer service team is always so helpful and responsive and ready to assist with anything you need. Products used: iPhone 14 Pro Max