Price was great... promise of free dexex overnight was great.. purchase process was great... then it all fell apart. It took over a week to get a "tracking number" that was only a label being printed. Method was fedex standard instead of overnight. Contacted and they said it would be changed. New fedex label was printed.. that was about week ago and STILL it has not been handed over to fedex. No response from the chat bot other than they are busy and someone will email me back or call me. Nothing the last 3 days... I simply want to get the product I purchased.. that is not that much to ask for. Aug 15th Update: status mysteriously updated to REFUNDED on August 10th but ZERO DOLLARS have been placed back onto my card so far. Update:: they give me a $300 in-house gift card. First purchase try was voided as that product was not eligible to be purchased with a gift card. Second try reunited in order confirmation only to be cancelled and refunded days later due to no stock. third try—— ZERO INVENTORY How is this place not shut down by now? Btw.. they have never reached out to me after numerous messages left My Response: then you should honor my original or for the iPhone 14 pro max when it is in stock instead of giving me the runaround on accepting/confirming/ and printing FedEx labels only to cancel it later. That would be the correct response. UPDATE 8/25/2013… so they have restocked and I have placed another order using their gift card. Order is confirmed and delivery is supposed to be 8/29. We will see.. still disappointed I could not get the 14 pro max like originally order and settling for the 13 pro max. If it actually arrives UPDATE 8/27/2022 Still nothing new in order status other than order is confirmed. Stay tuned for more info hopefully it will be good news UPDATE 8/30/2023 Still nothing new in regards to shipping status other than confirmed. I guess they do not like truthful reviews as they have flagged my responses UPDATE 8/31/2023 Order was cancelled by them again and “refund” issued. No reason given Reordered same item and now they are charging me more than the gift card was for. I will pay it when they send the product. UPDATE Sept 1,, They cancelled the order and issued a refund. BUT, the redund has not shown back up on the gift card balance yet and no response to me new inquiry so I can try to make a 5th purchases to keep from losing my money with them. UPDATE 9/08/2023: Zero response from them and zero refund reflected on the gift card. This should officially be considered a SCAM business at this time and should not be used for any purchases. UPDATE 9/15/2023: there put money back on the gift card. A new purchase was made on 9/9/2023. Order accepted.. order confirmed.. and still no response with a Ship Date. I am sending emails each day waiting for a response but nothing. 9/19/2023: Daily requests for status update and not one response from the company to date since the “delayed” email