So, I got my hands on the new iPhone 15 pro max, ordered it on 10/31/2023. The deal promised free shipping and a wait time of just 5 days. Well, that turned out to be optimistic. It took a whole week for the phone to arrive, leaving me concerned for a while there. Now, let's talk about the phone operator. They seriously need to work on their wait times. I spent a solid hour on hold, only to be shuffled off to another department. Not the most pleasant experience, I must say. But hey, the iPhone finally made it to my doorstep a few days ago. It's all activated and running smoothly with my carrier. No issues on that front. The package came in good condition, complete with the enticing apple box and a bonus pair of AirPods thanks to a promo that I snatched up. Overall, the prices were decent, and the customer service was friendly. But seriously, folks, let's tighten up those hold and shipping times, alright? No reason any paying customer should be waiting