Absolute shambles. Tried to sell a dress and had to go through a circle of being asked to log my bank details over and over. Was told a number of excuses and reasons why...none of which were believable. Their customer service chat was shifty and rude as when I asked further questions I was told "we have already resolved this issue with you" when clearly they hadn't. When I tried to contact the buyer to apologise for the issues, it no longer existed! When I contacted shpock they said "the buyer is in contact with us...they were hacked" rather convenient I will never use this app or company again. I'll stick to vinted