I placed an ad with Shpock and immediately paid ££7.99 to 'bump' (promote) the ad. Shpock cancelled the ad immediately stating later that they don't accept ads for that type of product. My ad never appeared yet they took my £7.99 for promoting it. I have been communicating with their Customer services for weeks now (they take about 7-10 days to reply to each message). All they keep saying is that under their T&Cs bump fees are non refundable. I am livid about this because they have taken my money and delivered no service in return. This is theft! I suggest you avoid this company at all costs. If you have a problem, they are not interested in resolving it and do little more except make themselves impossible to contact. In all a terrible company!!