I wanted to order a pair of men's cuban heel boots and saw some I liked on the website. In one colour the style was described as having a 2.5 inch heel but in a different colour the heel was said to be 3 inches. I queried this with Shuperb as it seemed unlikely the the style had varying heel heights. I was told that the website had accurate measurements. I therefore ordered the style in black, which was described as having a 3 inch heel. They arrived but had a 2.5 inch heel. Very disappointing bearing in mind that I had queried the description with the company. Will be very wary of ordering again or relying on what customer services tell customers.