STAY AWAY!!!!!!! I have never been so let down by a courier service. I posted 6 wedding lanterns and they arrived completely smashed to pieces. They were made out of metal with small glass jars inside. Its not just the glass thats broke but the metal casing aswell. They looked like they had been stamped on by the delivery person! I wrapped them individually and inside and around the box. I stuck a ridiculous amount of FRAGILE tape all over the box. I have contacted them and guess what they won't cover any costs. The reason for this is even though the lanterns were metal (which is covered) because there was glass in with it then the whole item is then not covered! What an absolute joke of a courier company. I will never use these again and in my opinion should not even be trading. Reading other reviews it looks like they do not have any happy customers. They are very hard to deal with if you do have a problem. So you have been warned!