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Alasdair Whitelaw
Bought a Specialized Sirrus 2.0 as their website stated the bike was "available". I then get an email saying the bike wont even be built until several weeks later. The delivery was also late and I cancelled 2 days arrangements to wait at home for it, only for it not to arrive. When it finally did arrive it wasn't even built. I fitted the handlebars and left pedal as per the instructions provided. Then when I tried to fit the right pedal it wouldnt go in and started to thread at the top. The instructions say if that happens, dont force it and stop. I did. I contacted Sigma sports to be met with a shocking reply. They would not fix the bike as it was now broken and offered to provide replacement parts at a cost. How is that possible when I did exactly as the instructions said. Absolutely shocking service and will never buy from this company again.
3 years ago
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Sigma Sports has a 2.4 average rating from 20 reviews
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