Really disappointing. I can’t help but feel like the Sigma have taken advantage of me. I purchased a brand new CAAD13 from Sigma in October of last year (2020). Since then I have had two major faults with the product, paint bubbling on the frame and a my hydraulic brakes failing. On the first issue, I was told they couldn’t replace the bike until 6 months later, they did offer me a small refund instead. Needless to say, this was disappointing in itself, a better option would have been to let me keep the bike until stock was replenished. The second fault, took two months to resolve which means I missed out on summer riding. I was told that I could sort the issue myself and sigma would refund me at latter stage. Firstly, this wasn’t ideal spending my free time trawling through sites looking for the products. Finally the products did come back in stock on the Sigma site, but I wasn’t made aware of this by my Sigma contact and instead I had to find this myself and chase Sigma on the matter. Throughout this my sigma contact was punctual with replies, but I do get the impression a lot of these were “holder” emails rather than actioning anything. The overall experience was extremely frustrating, I was quite patient throughout the 2 months on the latter issue and I asked for refunds, but Sigma seem to hide behind the warranty being with the manufacturer. I find this disappointing as I am paying a large amount to have a good service and to be dealt with by Sigma and I feel Sigma should have had a moral obligation to replace the bike by the time of the second issue arose. Ultimately, I had to resolve the issues myself. I will not be recommending them to anybody.