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Anonymous
I ordered a few items and used a discount code. The order arrived perfectly and I returned half of it to then get an incorrect refunded amount. They took out the full discount instead of doing it partly. I contacted The customer service team only to be told that because of a glitch I should have not received a discount since the items I ordered were on sale. If I ordered the items I kept I would have still gotten a discount so I just don’t think their response was fair and it being my first order it will surely be my last one too! Very disappointing and would not recommend to anyone. Sigmasports please sort out your web glitches and work on offering a better customer service experience of you wish to be a successful business, which can retain its customers for repeat business in future.
2 years ago
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Sigma Sports has a 2.4 average rating from 20 reviews

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