In August 2023 I ordered a dress from SilkSilky, but unfortunately it turned out to be too small.
I packed the dress with a letter in it with all my address details, then I didn't hear anything for 5 weeks and finally i sent an email where the correct dress was, but it turned out that they needed my return tracking number (and unfortunately I don't have those anymore, which was my fault).
After this I sent several emails but they couldn't find my package without the tracking number, always the same answer…
(While all my personal details and the wrong size dress were in the package)
I have been trying to get my money back for almost 4 months now, but unfortunately I have not received anything, no dress and no money.
They did offer to send me a new dress if I transferred 29 euros, but I did not accept this...
SilkSilky is a company that advertises a lot, but if you forget to send your return tracking number you will not receive the dress and you will not get your money back!
Your personal information in the package is apparently not sufficient.
So pay close attention to what you buy from this company!
1 year ago
silksilky.com has a
1.6
average rating
from
31
reviews
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