⚠️⚠️AVOID AT ALL COSTS ⚠️⚠️⚠️ STOLE MY MONEY/ WONT REPLY TO EMAILS This company is awful. I placed my very first order and paid $66 for next day delivery from the uk to usa. My total was $343 in total for several pairs of shoes. I paid for next day as these items were to be gifts for some of my family members. This package was marked as delivered by FedEx and it never came. Nothing was ever delivered to my door. I immediately sent an email to simmi London as they have no phone number or chat options for help. Only email. They did respond initially they asked me several questions and asked for a police report. I answered their questions immediately and provided them a police report. THIS IS WHERE THINGS GOT BAD! I found out simmi never provided any information to the carrier. They were not going to refund me for my missing order unless they were refunded by the carrier… that is not legally how things should be handled according to e commerce laws. I remained patient and took things into my own hands opening my own case with FedEx to look for the package. FedEx deemed this package lost. FedEx ALSO SHARED THEY NEVER HEARD FROM SHIPPER NEVER HAD A CASE/CLAIM FROM SHIPPER. So simmi lied. I HAVE PROVIDED ALL FEDEX INFORMATION TO SIMMI VIA EMAIL. Asking them to file a claim so I can be reimbursed.. ⚠️⚠️SIMMI IS NO PONGER RESPONDING TO MY EMAILS⚠️⚠️ they are wanting to keep my money and also get paid by FedEx Please I beg anyone coming here avoid this company at all costs. There shoes are overpriced and if you have a problem with your order you are IGNORED