I like this service, but I wish there were more options when it came to customer services. When signing up the site had saved the shipping address without the complete address. That may have been my fault but when I got the text to confirm the address because it was shipping, I noticed the mistake and changed it. Unfortunately it shipped with the incomplete address and got sent back to sender. There was no way to contact them other than email, and that took around 2 weeks to get a response to fix it. They sent an response email to let me know that volumes of emails were higher with the recent roe vs. wade overturning. Which is fine but there should be a separate section to deal with the shipping and order department. It was honestly just an unfortunate situation because I had made sure to order before I had run out of my previous birth control. So with this delay I’ve been off birth control for about 2/3 of the month. I do appreciate the services that are provided by this site, it was just a small inconvenience that could be fixed with some tweaking.