Honestly, after a terrible experience with switching insurances, them not covering the pill I had been on for over a decade & being allergic to the generic brand of the pill, simple health saved me. They were my last hope at getting my BC pill before it was going to run out & though I was skeptical at first, they really did what they said. My pills came within days, & 5 days sooner then the original delivery date. A few months ago they sent me the generic brand- I emailed them; within 12 hours they responded & sent out the non generic one. Last week I had seen I was due for a new script & it was earlier then expected, I emailed them & within 5 hours they answered & corrected the issue. They have been nothing but helpful, accommodating & right to the point & jump to fix things. Which is refreshing, they don't play games. I see the other reviews & am shocked because like I said they answer me within 12 hours & when they answer, it's to state they acknowledge your concerns & corrected what needed to be & it is now fixed. So I would recommend them. They saved me from having my whole cycle & routine messed up. Thank you simple health! Keep up the good work! I appreciate you!