No crew leader appeared until job was over. Truck was not loaded per your information on the website. The job, which took over 3 1/2 hour could have taken less had the individuals worked in tandem. Most of the time 1 individual stayed in the truck while the other loaded boxes on a flatbed. Left dolly outside when they could have used dolly to move boxes. To move my furniture they did not use blankets provided until they were loaded on the truck. My dining room chairs were not covered and damage was sustained. People should be made aware that you are just a middle man and contract out your jobs to other moving companies. Had I known this up front I may have not used your company. Will I use your services again, the answer is no.