The guys called and asked if they could arrive quite a bit early which was fine. I gave them flavored waters and they seemed efficient and fast. However when I went to unload, what a disaster. The fellow in the truck put things clearly marked with red "fragile" labels mashed in between other boxes on their sides, underneath heavy items, every which way. I could also feel that the load was uneven as I started driving. I heard the other guy reprimand him one time, "Those are ROCKS!" as the guy in the truck set my rock collection bin right on top of a stack of fragile boxes. But--there they sat. I had given these two guys a huge tip, too, which I now regret. I couldn't see the way things were loaded until I moved the bookshelves near the door. They were nice fellows, and fast, they didn't forget or drop anything, but did an irresponsible job packing the truck. They should have stacked the heavy banker's boxes and put the fragiles on top at the back. The more experienced guy should have taken the kid aside and set him straight. Whatever their hurry that morning, it cost me a decent move and broken items. Not happy.