We had a loading team in Redmond, WA. They appeared to do a good job of positioning boxes and furniture, could have done a better job with the dozen moving blankets I supplied to protect table tops and just cushing things. We also had an unloading team in Broomfield, CO that was fast but either tired or a little impatient. We did find some damaged goods as the offloaded, but that was because the loading team in WA either dropped or packed the furniture poorly. One sofa end table appears to have been dropped, one corner badly damaged, some other scratches and things we can work around but better use of the blankets would have avoided these issues. Overall I would hire your services again but would monitor their loading better.