The coordinators were personable, quick, and attentive. The actual moving crew they found was quick and showed up early. The method that things were moved was not good. My stuff was pulled out of the truck and not immediately brought into the house. Various pieces of furniture were strewn around on the walk outside and then just left there and walked by. Wet leaves from the walk were stuck to the bottoms of a lot of the boxes and furniture that were sat outside before being brought in, so tracked through the house. I don't know why they didn't just bring stuff straight in, put down some plastic to protect the carpet, wear booties, something. I took the time to label EVERY box with the contents, and added a separate label that said which room each individual box needed to go to. These labels were completely ignored and everything was jumbled up everywhere and we had to re-move just about everything to the appropriate rooms after the movers moved stuff in. If I wanted to pick up and move every item myself, I wouldn't have paid for movers. Moving is emotionally exhausting as it is, and trying to make sense of how to arrange everything is mentally taxing, plus there's a million other things to arrange and take care of. I was hoping to catch a break on the physical side, but ended up having to sort through to find what every box was and lift and haul stuff around the house to where it was supposed to have gone anyway. Could have gone much better. I've never hired movers before, but I had higher expectations.