I request three professional movers. Two movers arrived on the job. The two movers worked consistently but one mover clearly had more experience than the other. Many times the more experienced mover had to instruct the less experienced mover on how to load pieces onto the dolly or pack the truck. Although I received a 10% discount for dissatisfaction, a manager stated that out of consideration for the missing movers the rate was lowered to the two man rate. I take issue that the rate difference was not a concession because there was no reason for the rate to be for 3 movers when 2 did the work. Even though the rate was lowered I contend that the number of hours to get the job done was higher than it should have been if the third mover had reported to the job as planned.