The guys did a wonderful job of packing and securing the furniture and boxes. I was very happy that nothing moved or broke traveling across country. I wanted to give them an excellent review. However, I am missing the box (so far) with my Keurig coffee maker and the storage tray with 24 pods of coffee. It was one of the last boxes I added near the end. I noticed that one of the guys was standing at their pickup truck while the other two were in the moving truck, so I went out to see if they were finished and to tip them. When I came out the guy at the pickup said something In Spanish and the other two quickly exited the moving truck, just looking strangely guilty. I had this gut feeling that something wasn't right and was tempted to walk over to the pickup. I should have checked it, so my fault. I hate to think that they took the box, but I have unpacked everything and it is not here. I did go back into the house to clean and there were no boxes left behind, either inside or outside. (A black hole in the truck?) Very disappointed in this. The Keurig is priced at $149, the storage tray $35, plus the 2 boxes of coffee. It adds up to a lot.