I was extremely disappointed in the service we received. The booking person recommended 2 people when I needed 3 and gave me the wrong information regarding including move time vs trip charge that ended up costing me more. On the day of the move, they showed up an hour and a half late. The lead mover was experienced but his helper is brand new. That person walked like he was in quicksand (not so quick) and we were already late starting the day.
I had to move half of the boxes to the truck myself because if I hadn't, it would have cost me several hundred dollars more. It seemed like I was the only person moving with any sense of urgency. They damaged our antique armoires, etc but did not point out the damage and actively concealed it. My wife and I were too busy moving the boxes onto and off of the truck ourselves we could not properly supervise. It was so late and we had already paid well over the budget, we did not make make them wait to look over everything.
The next day we saw how much damage was done. We filed a claim with pictures and the claim was denied because they came to the conclusion that the damage was not from the move. I truly truly regret going with this company. I would highly recommend anyone considering them to search elsewhere. You will get a better price in the end and better service.
5 years ago
Simple Moving Labor has a
4.4
average rating
from
1,172
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.