The first crew arrived with no lift straps. We offered them 2 dollies, which they refused to use. They unwrapped all of the furniture we prepared for the move. Every piece they unwrapped is damaged. I watched one mover stack and drag the drawers from our dresser across the truncated domes of metal in the truck. I watched him repeatedly slam and scoot a bench against the top of the dresser, cracking, chipping and rubbing off the finish. These movers intentionally damaged multiple pieces of furniture. Multiple pieces have multiple chips, scratches and gouges. The unloading crew was great. Showed up with straps and even placed and unwrapped the furniture for our inspection. One commented, "What a shame. Some people just don't know how to do the job." This company needs to set norms for the safety of the clients' property and the movers. We will not use this company again.