As my order wasn’t urgent and the item was shown as in stock I thought I would put up with the “bumpy ride” other had talked about. How STUPID!! Everything about this company is a disaster. The say they have stock they don’t. They take you money as soon as they can and they ALWAYs fail to deliver. If Amazon and Argos are doing same day delivery Simply Electric are the opposite. Their system for viewing your order didn’t work for me but when raising a Support Ticket they don’t even READ your query. They simply copy and paste the same answer. They quote usually despatched within 2 to 3 days but their actual lead time is 10 working days for despatch and then they add another 5 for delivery. That is THREE working WEEKS. They make their sales on price and then deliver weeks and week later. All communications are a disaster. They also break the regulations regarding Credit Card as they take the money weeks before they are able to ship. Honestly it is painful in the extreme. AVOID!!