My son purchase shutters for his entire new home a few years back before Covid and I can definitely say the experience was awesome. I myself have different shutters from years ago in both my homes and the SS ones are just as good for much less. Their product, installation and any communication that was done during the planning, ordering and installing was wonderful. In fact, another son of mine just purchased his home and once the renovations are complete we will be using Simply Shutters for his home also. This company and their employees are perfect examples of a wonderful product at a great price along with true customer care.