Hello Dawn, nice to hear from you. I hope you and your loved ones are doing well. I love my shutters and every time anyone asks me about window treatments or about my shutters, I referred them to you. You have a very nice representative, he explained everything to us and we’re happy with the results. The installation was so fast , that I thought definitely couldn’t be right!. But it was! The young installers did a great job and were nice and polite. Thank you for everything and I just hope that if something brakes, you can help jus as well as you have so far. Take care, Mes. Carlson