1.5 months ago, I purchased a Thrustmaster T818 wheel and decided to invest in their ecosystem. However, after several weeks of use, I started hearing a grinding noise from the wheelbase, which left me very disappointed with the product's quality. I contacted support for repair but remained unsatisfied with my purchase. After watching various resources and engaging with the Reddit community, I realized that Simucube products have an excellent reputation. I decided to switch ecosystems to Simucube, and I am thrilled with my decision. Even before receiving my order, the customer support was exceptional. My questions about the products and shipping delivery times were answered promptly, making me feel like I had a personal support manager. Upon receiving the shipment, I had some additional questions about the products and received the best support I've ever experienced from a manufacturer. The products themselves are beyond my expectations. The Simucube 2 Pro wheelbase is incredibly solid and professionally made. The Valo GT-23 wheel has a sleek design and is perfectly crafted, showcasing the high quality of Simucube products. From the support to the packaging, everything was excellent. One minor point of feedback: the wheel has numerous buttons, and it would be helpful to have stickers or some form of labeling to remember the assigned functionalities. Additionally, I have noticed an issue with the RPM LED indicator, where the LED tends to overblink even when RPM values are within limits. Overall, my experience with Simucube has been outstanding, and I highly recommend their products to anyone looking for top-quality sim racing gear.