Still waiting for my deposit back. At the payment it is requested that you pay a 400 Euro deposit, a month later I am still chasing to have this returned. The apartment is great, in a great location and it was easy, however the customer service and communication regarding the deposit is not great. I complied with the guidance and cleaned the apartment before checking out taking out all the rubbish as stated on the rules. As it has now been over a month and I am still waiting for the deposit to be returned, I have submitted an official complaint to booking.com and will have to pursue getting my money back from my credit card company.