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Anonymous
SIXT SCAM - BEWARE - DO NOT USE We realised the car was in a shoddy state half way into our journey when the warning light came on to tell us there was too much engine oil and it needed to be reduced, plus found out when it started raining that the drivers windscreen wiper rubber was half hanging off and didnt clear the screen so pretty dangerous and should not have been rented out in that state - we later noticed that this was listed on the damages when we picked the car up so they obviously dont fix anything even for safety of the next driver. Didnt really use the car much while we were there as we was worried it may blow up and no chance of getting much help over the Christmas holidays so kept driving it to a minumum. We returned the car to Salzburg airport before the agreed 12pm drop off time, put the key in the drop box and went up to the Sixt counter to tell them we have dropped it off and to mention the wiper and the oil warning light, the man gave us a slimy smile and said 'you will get your deposit back in a few days'. No apology for the renting us a non-safe car. 3 days later we get an email saying we have incurred an extra days rental as it was dropped off at 1.34pm and also an invoice for over 500 for a 3cm dent in the rear driver door with paint damage. The picture they sent with this was one of the dashboard where it stated it was 1.34pm (the time they checked over it - not when we dropped it off) and also a picture of a tiny black mark which they say is paint damage and would cost over £500 euros to repair, this so called dent is clearly not a dent and is a black mark roughly 0.5cm that would wipe off with a bit of soap and water and was not paint damage as the car was white so no way would Volkswagen use black primer under white paint. The previous damages also mentioned that there was a 3cm dent on the rear driver door but no sign of that one in the picture they sent and theres no way that they can say it was fixed as they didnt bother replacing a simple wiper rubber plus repairs would all be done after the car lease is up so where are all the (over 40) listed damages from that list because we never noticed any of them, the car looked brand new. The car was still dirty in their photo and there was no sign on the picture that they had even tried wiping the black mark off. Complete scam - I have seen thousands of reviews where people are being scammed in exactly the same way. Whatever you do DO NOT USE SIXT - EVER!! They need to be shut down and their staff need to learn some manners and be taught the difference between a dent and a bit of dirt. The emails from them are rude and arrogant, invoices are all in German. DO NOT USE!!!
10 months ago
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Sixt rent a car has a 1.2 average rating from 142 reviews

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