I had ordered a scooter for my son for Christmas and was called by staff to say the box was damaged but scooter was fine and they would knock £5 off the price for the damaged box. I agreed to this as long as there was nothing wrong with the scooter. I received a very damafed box poorly taped up and dusty battered scoorer which was badly damaged it actually has a cut in the metal where my son's foot would go if riding. Very annoyed as I told him it was for son for christmas so not only was it tatty it was also unsafe as it had a sharpe broken piece of metal sticking up which could hurt a child's foot. Sending an email with images of the product.