The worse service I have honestly ever experienced. I would never usually discredit a company however they are so u helpful. I ordered 2nd December and was told to expect my parcel 11th December. Today is 18th jan and I haven’t received it. Every time I complain they ask me to wait another week regardless of me asking for a refund. They have lied saying my parcel is on its way.. when they didn’t even know my order number!! Today they said it is with Royal Mail- I had to ask 4 separate times for my tracking number- surprise surprise it isn’t even with Royal Mail. You can’t ring and there is no complaints department. The most terrible company. I would not advise for anyone to waste their money. Your likely to not get your product.