Do not order from this company. I know 1 person who orders from them and is happy with them and based on this I made an order for my partner against my better judgement. I read the reviews online and ignored them.
I made an order on 2nd Jan 2021. Waited patiently for a couple weeks, got a Dpd tracking number and was told my order would be dispatched soon. Waited a couple weeks and heard nothing from DPD or from this company about my order being dispatched. Got onto customer care they said to please have patience as they were very busy and working around the clock to clear a backlog of orders. Finally was told my order was dispatched and decided to check its status with DPD, the tracking number did not exist in their system.
Got onto customer care again and they said it just have got lost. Asked a few questions and was told they'd cancel the order and I'd receive a refund. A month later and no refund still.
This company cannot be trusted from my experience. Order at your own risk.
3 years ago
skinny food co has a
4.1
average rating
from
1,250
reviews
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