When ordering DOUBLE CHECK that you are not automatically signed up to a subscription after placing your order. I did not have an account with Skinny co nor was a direct debit set up yet money was taken out of my account every week for a subscription. I was sent a different return address to that provided on the website and have still not received my refund for either of the two transactions that were taken from my account (despite sending proof of postage) I have had to contact my bank to block Future payments coming out of my account. I would not recommend as the products I ordered definitely were not not worth this hassle.