Dhel cushion SKLUM I bought 4 Dhel cushions with them, git it almost over 2 months and it should take 25 days. One of the cushion was damaged fabric and all 4 smelling old stuff. I contacted SKLUM, send all pictures requested with original boxes, them they asked to send pictures with the cushions inside the boxes, what I did. After that I got an email saying some company should contact me from 10 days later to arrange the collection. Already passed 7 days from the the day that the company should contact me and I didn't hear from them. Now I am still waiting for a phone call from a company to arrange this collection, that can takes another while, after that I need to wait at least another month to get my money back. If you want my advice, stay away from a company like that, the processes it is very slow, the customer service doesn't help with anything, just basics emails saying that they are checking, but no solutions. Very disappointed and frustrated with the product and SKLUM.