Insane level of service, never again. - Ordered for 1200+ (order id: RYYNOYIDM ), gets a free delivery - nice. - Sklum splitted an order into two deliveries, the first - right away, the second - one month later. It was ok since we knew of limited availability. - The first delivery took a week, at the same time they promised to make it 3-4 days. We've got zero notifications on possible late. - After month of waiting I've got email that my second shipment is postponed for 4 months (!!!). Still not a single call or email questioning if this option is suitable for me. Yeah, just took my money and will deliver something in a half of the year. - I reached out to them, asked for cancelation of this postponed part of the order and money refund, asked also whether it will be a subject of any charges, they said "no". But 2 days later I got email that they charged me with a delivery payment, as the order became less than 1200. - More than a month passed - still no money. During this time I reached out to support 3 times, every time they said nothing but "we will try to speed it up" (I bet it means that they don't give a fuck), last time they said "oops, there was a mistake, we actually didnt make it, but now we did", it was yesterday, still waiting for my money.