SMHVYNUEU service is terrible. it took 2 months for the product to be delivered. since they didnt know the date I wrote to them the information to when we are not there (was 1 week in june).. and they shipped it right in that week. the package stayed outside for a week and was damaged. I sent an email letting them know and no answer two weeks later, so sent an other email and a month later not answered (and the phone number was blocked). Now the phone is on again so i called them and they said to not write again and just wait since each time i write it puts my email at the end of the answering list?  terrible service .