We purchase two sofas from Sklum both were of poor quality and were not like shown in the pictures ie they look good from the front but the sofa bed part is basically a flip up sofa bit with the bed behind the design is so bad you see half a flat bed behind the sofa worst design and look of sofa ever. It’s basically a cheap knock off. When w looked to return the sofas its been impossible they keep demanding more photos with pictures so “the delivery company knows the size of package” pictures of all items togethe, internal pictures I haven’t even opened one sofa as after seeing one it was obvious the sofas were total rubish demanding pictures os delivery company knows the size and how many items they should know they sold them to me I till d then how many are being collected. When you do add photos to the system for collection it crashes so im three emails in 4 uploads they still need more photos and when i told Sklum (AKA Scum) they closed my collection case. They should not be allowed to trade.